Upon booking you are agreeing to the value of your quote and the Terms and Conditions below. Any increase in order will be subject to the same Terms.
A non-refundable £50 booking fee is required to secure the date and confirms the services to be provided. The booking fee is payable by card or via bank transfer. The remaining balance is to be paid in full four weeks prior to the event.
The prices given in any quotation are subject to change should you wish to alter the style, floral materials or scale of any designs.
Your flowers are pre-ordered up to four weeks before your wedding day, as such you have up until four weeks prior to the wedding to make any changes required known.
Due to the living nature of fresh flowers and foliage, there may be occasions where particular varieties are not available. We will always try our absolute best to obtain the desired products, however if this is not possible and a particular flower is unavailable, we reserve the right to use similar flowers of the same quality and value.
A delivery charge may be added as agreed at consultation, this may include set up in an agreed location. Delivery to additional addresses will be charged accordingly. We reserve the right to cancel or make a charge if there is a significant change to the agreed delivery distance. The Green Florist can not be held responsible for non-delivery in extreme weather or acts beyond our control.
If your wedding date is to change, please check the new date with us before confirming your booking. If we are available, your wedding details and any payments made can be transferred to the new date. If we are fully booked for the new date, the booking fee is non-refundable.
It is the responsibility of the individual in receipt of this quote – the client - to ensure that all products hired from us are returned in the same condition as when they were delivered. Damage includes but is not limited to breakages, cracks, stains or burns. The client will be responsible for covering the cost of any repairs or replacements.
Venue flower arrangements will not be collected by us unless otherwise agreed.
We reserve the right to photograph and reproduce pictures of our work for marketing purposes. If you do not want us to use your pictures, please let us know at time of booking.
The booking fee payment is deemed acceptance of our Terms.